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Test # 44


1.
A project manager from the quality control area is trying to categorize the number of mistakes that are made in the area that paints the right front fender of the Mercedes 560 SL. She list all the possible defects on a sheet of paper and asks the inspector to make a mark each time one of the listed defects is found. This is an example of using which of the following quality tools?

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hit the deck
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    Improve your social skills

    According to research conducted by University of California Santa Barbara economist Catherine Weinberger, the most successful business people excel in both cognitive ability and social skills, something that hasn t always been true. She crunched data linking adolescent skills in 1972 and 1992 with adult outcomes, and found that in 1980, having both skills didn t correlate with better success, whereas today the combination does. The people who are both smart and socially adept earn more in today s work force than similarly endowed workers in 1980, she says.


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